Contact Us

We're here to help and answer any questions you might have. We look forward to hearing from you.

Get in Touch

If you have any questions or would like to learn more about how Listening Ear can benefit your organization, please reach out to us. We are committed to providing the best support and assistance to ensure you have a seamless experience with our services.

Contact Information

General Inquiries:
contact@employence.com

Customer Support:
support@employence.com

Sales & Partnerships:
tal@employence.com

We aim to respond to all inquiries within 24 hours. For urgent issues, please indicate the urgency in the subject line of your email.

Our Address

WM Investments Ltd
10 Haparsa St
Herzliya, 4662014
Israel

Customer Support

Our dedicated support team is available to assist you with:

Technical support and troubleshooting
Implementation guidance and onboarding
Product training and best practices
Account management and billing inquiries

Support hours: Sunday-Thursday, 9:00 AM - 6:00 PM (Israel Time)

Connect With Us

Stay connected with us for industry insights, product updates, and best practices in employee engagement and organizational intelligence.

Security & Compliance

At Employence, we take security seriously and adhere to industry best practices:

Data Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Compliance: We comply with GDPR, ISO 27001, and SOC 2 Type II standards
Privacy: Employee data is strictly segregated and protected with role-based access controls
Infrastructure: Hosted on Google Cloud Platform with 99.9% uptime SLA
Regular Audits: Third-party security audits and penetration testing conducted quarterly
Data Residency: Flexible data residency options available for enterprise customers

For detailed security documentation or to report a security concern, please contact: support@employence.com