Enterprise AI Communication Platform Transforming How Organizations Engage with Stakeholders
At Ozen Kashevet, we're on a mission to transform organizational communication through intelligent, AI-driven conversations. We believe that meaningful engagement with employees, customers, citizens, and candidates is the foundation of successful organizations. Our platform combines cutting-edge AI technology with deep understanding of human communication to deliver natural, context-aware interactions that drive real business outcomes.
Ozen Kashevet is an enterprise-grade AI communication platform that manages intelligent conversations across multiple stakeholder groups. Operating primarily via WhatsApp as a true omnichannel system, we deliver natural, frictionless conversations with advanced dialogue management featuring context awareness, empathy, and adaptive follow-up questions.
We utilize a hierarchical prompt structure (organization → use case → process → conversation) with dynamic prompts that adapt in real-time based on user, history, and context. Our platform features persistent conversational memory, prompt versioning, regression testing, and bi-directional integration with organizational systems—all hosted on Google Cloud Platform.
Our platform continuously accumulates knowledge across all conversations and channels, detecting recurring issues, emerging topics, and behavioral patterns. Through longitudinal and cross-segment analysis, we deliver actionable, data-driven managerial recommendations via management dashboards and free-form querying capabilities.
From employee engagement and customer care workflows to lead qualification, conversational onboarding, and community engagement—our AI-driven workflow engine handles diverse organizational needs. We support automatic triggers, escalation based on content sensitivity, and specialized workflows like driver-to-driver coordination.
We combine enterprise-grade security (SOC 2 Type II, ISO 27001, GDPR compliance) with powerful AI capabilities. Our platform offers proactive engagement, conversational surveys, topic and sentiment detection, and strict separation between individual conversations and aggregated insights—all while maintaining the highest data protection standards.
We're committed to delivering secure, adaptable, and culturally-aware communication solutions. With full Hebrew language support, emotionally aware dialogue, multi-language capabilities, and flexible data residency options, we meet the unique needs of organizations across industries and geographies.
If you have any questions or would like to learn more about how Ozen Kashevet can benefit your organization, please visit our Contact page for all contact information and support options.